Privacy policy

At BQUEENS, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you use our website and online store.

Collection of Personal Information When you visit our website, make a purchase, sign up for our newsletter, create an account, or interact with our customer service team, we may collect personal information such as:

  • Full name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Order history
  • Any other information you choose to voluntarily provide

We also automatically collect certain information about your device and browsing, such as IP address, device type, operating system, browser, pages visited, clicked links, and other usage data.

Use of Personal Information

We use your personal information to:

  • Process and ship your orders
  • Communicate with you regarding your orders, our products, and services
  • Improve and personalize your shopping experience
  • Analyze website usage and optimize our marketing efforts
  • Respond to your inquiries and resolve issues
  • Comply with legal and regulatory requirements

Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for commercial purposes without your consent. However, we may share your information with service providers who assist us in operating our business, such as payment processing companies, carriers, and analytics and marketing service providers.

Security of Personal Information

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use security protocols such as SSL to secure data transmission and implement physical and technical security measures to protect our servers and databases.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze website usage, and personalize our content and advertisements. You can manage your cookie preferences in your browser settings.

Your Rights

You have the right to request access, rectification, deletion, or limitation of the processing of your personal information. You may also object to the processing of your data or request data portability. To exercise these rights, please contact our customer service team at info@b-queens.com

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. The changes will become effective upon posting on our website. We encourage you to regularly check this policy for updates.